How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
I placed an order with BT on 28th November 2022 to upgrade our existing broadband service to Fibre Broadband. Since then, I have had several visits from Openreach engineers but the service is still not up and running. The install was supposed to b...
I have 'BT Wi-fi' and 'BT-8GAC3H' SSID's in my Wi-fi list with better signal strength than my own router! - Smart Hub 2. Not sure about BT-8GAC3H but BT Wi-fi is turned off on my router so not sure why I would be getting such a strong signal. Nei...
Using Powerline to a desktop PC and seeing frequent bursts of consecutive entries as per the title. Majority are Port 80 but some are port 443 - any thoughts?
I have a device connected via ethernet to my Business Smart Hub. The devices doesn't support DHCP and so I've set it up with a static IP address in the Hub's range. The Hub shows the device as connected but says the device doesn't support IPv4 addres...
My Hybrid Connect was working fine and is now switching between flashing green and flashing blue status. I've factory reset it and connected it via Ethernet (it wasn't connected by Ethernet before and worked fine). I've moved it, switched it off for ...
Hi,I have an Opnsense firewall connected to my BT Smarthub and I am seeing a lot of dropped packets in the Smarthub logs from servers on my LAN. I am not sure whether it is related, but the web interface to the smarthub is very slow. Makes me feel...
BT Business line with static IP address. All working fine with the BT Hub with a dynamic address. I have 2 off Draytek Vigor 2860 and another VDSL line with XLN telecom. The Drayteks are set up following this guide: http://www.draytek.co.uk/support/g...
I'm pulling my hair out trying to come to a solution. We applied for a fibre upgrade in January, which consisted of getting 2 new cloud phones and upgraded internet. An openreach engineer came and put another phone line in late January, he mentioned...
I recently installed BTSH2 and business broadband. I want to filter incoming port traffic by IP address but the firewall software on the hub cannot do this. Will I have to swap the SH2 for a hub/router that does have this functionality and if so, c...
I have a block of Staicic IPV4 addresses, I would like to be able to configure in IPV6 to avoid NAT etc. is that possible? Does it already work?
