How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
We have recently had two 1Gbs leased lines installed and configured as Primary + Failover, with a routed subnet.This is a wires only install.Failover is via BGP and is all configured.I trying to find an answer to 2 questions.1) What is the normal op...
Hi, I am a BT Business customer with FTTP 900Mbps+/110Mbps. When the service initially went live around a year ago it was rock solid and all speed tests were showing 900Mbps+ down (pretty much everywhere I test it).... this was great and I was raving...
Not a question but more a tale of moving from ADSL/Copper to FFTP and VOIP. It's early day's but so far it's all good.I have removed all of the copper cable (lots), the phone exchange (panasonic), and the old phones, so there is a lot less clutter -...
Find out which BT Business Hub you've got. The BT Business Hub 3 supports USB 2.0 memory drives or external hard drives, connected to the socket at the back of the hub. Some USB drives may not be compatible with the BT Business Hub 3. Printers a...
Find out which BT Business Hub you've got. To avoid any possible connection problems please make sure that your hub is connected properly. First, check that you have ADSL filters fitted. Any devices (telephones, faxes, extension bells or monit...
Find out which BT Business Hub you've got. Many of the latest devices that use wi-fi now have WPS which allows easier connection between them. To connect your computer to the Hub 3 using WPS your PC must have Windows 8 or Windows Vista with Service...
Hi, I am a company owner based in the UK we provide windows EPOS software to restaurants and take aways shops we have over 500 shops who use our services.All our customers have the traditional telephone wall socket where the caller ID device ( like C...
Our plan was supposed to come with Hybrid speed boost. However, we only seem to be getting Hybrid Backup.There is no option on the router to enable it.How can this be fixed? Thanks
Hi I’m a trustee for our local village hall and we’re considering providing wireless Broadband access. There is no phone line to the hall. We have fibre in the village.The hall address is a ‘silver’addressBT are saying I need to speak to Open Reach ...
I have just entered the username/password allocated to my business, but it's still not static after several days (i know because we've had BT engineers investigating a line fault, hence the reconnections).When will I know that it's finally been assig...
