How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
Good Evening, In the medical centre that I work in our health board installed two ONT's which were intended to be for our back up FTTP circuits which they require us to have installed. We are currently in the process of having a new phone system ins...
Hello I am business owner and using BT landline and broadband in my restaurant. I had a broadband cutting off issue back in march. I called the bt and asked them for help as my business is running in based of online ordering system and I was loosing ...
Currently have a new business esssential 910mb/s package.They have provided a BT Business Hub 2 which I would like to avoid using.I'm unable to get my TP Link Archer vr600 working with this new connection and have spent the day on the phone with BT g...
I am contemplating upgrading to a Halo service and have a question about using the router and Hybrid connect without a NAT network behind it. I simply want to assign the free includedpublic static IP to my own firewall and use the BT router as a defa...
Hello all,Would love any help possible with resolving a problem that my entire business seem to be facing.Internally we have multiple file servers and due to now remote working need to be able to access these over VPN. For some reason only my users w...
I am now running my BT Business broadband line in VDSL mode with my 2862ac router. It works OK generally but is dropping out briefly at least once a day. Any thoughts on settings / tweaks would be welcome.
Since 7.30am, this morning, "my router or firewall is filtering ICMPv6 messages sent to my computer. An IPv6 host that cannot receive ICMP messages may encounter problems like some web pages loading partially or not at all."A restart of the hub does ...
My latency has been about 27ms for several days, which is better than normal, but now it has suddenly jumped up to 42ms. It happened at 6am, when I was still asleep. I wonder why?
I've noticed that the IP I have is not static although it should be with my package. that brought me to looking at my WAN login credentials within my router (Ubiquiti UDM Pro), I had these setup with the bthomehub@btbroadband.com account as recommend...
i've moved from vdsl business broadband to FTTP with unbreakable wifi (didn't really want all the kit that goes with it as i have my own equipment) i used to use the 4g assure sim in my U-LTE-pro, which worked fine after getting the correct settings....
