How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
Hi I cannot find the schedule to the general terms for the new enhanced SOGEA broadband in the BT website. If anyone has the link please.
Hi All, I am Emmanuel Katto. My broadband connection frequently drops. and sometimes it is very slow that you can't even open google.com. Is there something wrong with the connection? Please let me know.Thanks!Emmanuel
Having read the journey of Re: Upgraded to BT Business FTTP - lost all IPV6 connectivity , it is clear that this process is in desperate need of refinement and further training as I find myself suffering similar struggles in getting the move complete...
My BTB Smart Hub was damaged by lightning. BT sent a replacement very quickly. I couldn't understand how my wifi-connected printer was still working, also my LIFX smart bulbs, since I had not re-configured these with the new wifi details. It turns ...
I have been a BT customer for several years.Basically I ended up on a rolling contract. BT phoned me up explaining they could sign me up for 27.95 for 100mb download with a static ip. I was told I would not require any equipment change and all servic...
I am Christy [REMOVED], I am living in weymouth Dorset. I want a new wifi connection. How can I get a new connection? I am renting a property. I am living in [REMOVED].
Where I live, it seems there's no way to improve on my 1Mbps upload speed. If my wife or i do any large uploads, the internet becomes unuseable. Is there any way around this? Please don't ask me to tell my wife to upload her videos at night! Why d...
My small marketing agency recently cancelled our BT Net service after over 12 months of unacceptably low service levels and BT's inability to correct the service. We had constant line drops which meant operating our business in which constant Zoom me...
I telephoned BT this morning, yet again after having to send staff home from the office due to poor internet which keeps dropping in and out and a crackling phone line.Four weeks ago the Fibre Optic team of Duncan, Izzy and Jack promised first by Izz...
Hi I've just migrated from Zen to BT Business FTTP 900/110.On Zen (over the same Openreach network), I was able to setup my connection (PPPOE) with MTU/MRU 1500 using pfSense as the Openreach network supports baby jumbo frames (RFC 4638), avoiding th...
