How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for ...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
Hi all,We have a 4G dongle plugged into our BT router that allows access to the net if the phone line goes down.If we replace this with a Mifi dongle/adapter, and plug it into the BT router USB port, will this work the same?TIA Edit: I inadvertently ...
I have a static FTTC connection to my draytek modem that I would like to bridge to my unifi USG router. However when I put the draytek in bridged mode I still cannot access the broadband network through my USG by entering the broadband username and p...
Are there anyones using this services with 10g bearer etc??? If so, any issues etc????? Just like to know from someone who using the service with that speed.. kind regards Daniel Clark
Hi, How does the scheme work and when it said covered up to, i guess that it can go over that amount and would i be charge etc??? 3 & 5 years contract?? any penalty fee etc??? kind regards Daniel Clark
Hi there. I have been a BT business customer for over two years. THE PROBLEMI have been having problems with BT over the past year, with slow and dropped connections. It's a BT business account. Although when I speak to business customer services, t...
Once again just after we’ve said no to upgrade our internet service with by the connection starts cutting out
Hello!I'm trying to help a friend who has recently got BT Business broadband with static external IP address set up his CCTV system to allow him to view his cameras off site. I've given the DVR a static public IP, port forwarded the relevant ports, a...
Hello, I have an email address that uses these two email serverspop.securemail.proauthsmpt.securemail.pro Since last Friday I'm unable to reach them when I'm hooked to the BT hub. But if I use my phone to tether to EE, everything works.I have run a T...
EDIT: Anyone know why the images will not display? Hi all, I got Infinity installed some time ago - the 40Mb package which was upgraded to 80Mb a while ago. While on the 40Mb we got download speeds of about 5MB and when it was upgraded it went close ...
Hi all!We have a Superfast Fibre Enhanced & Value Line package.Advertised as up to 76Mbps download speed, up to 19Mbps upload speed.Because this is what we were getting I called BT (note how stable it is, constantly around 50, no more, no less)Over t...
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