How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
Prior to renewing our BT broadband contract I explained we would be moving premises over the coming year and were told bt BTBusiness this would be no problem. When we moved office, we needed to increase the size of the broadband to accommodate and a ...
Please can someone help in regard to BT Business Billing through BT Home Counties. I have raised two complaints having been waiting 9 months for an upgraded service for my business broadband.I have been subjected to cancellations of service having be...
Hi,I have a Smarthub 2 from BT Internet, but have crap WIFI reception upstairs.I've seen BT do a black "complete wifi" disc that gives you mesh internet, but you have to pay more per month to get it. I'm not interested in the white discs by BT, as th...
Hi!I've been trying to configure a remote connection for 5 managed devices on our corporate network, to do this we have purchased 5 static IPs. These devices need their IP addressing to be manually configured, so I've assigned each one an IP address ...
We have a building which has a 100 pair copper cable from the street cabinet which is 300m from the DP point in a riser cabinet. This is jumpered across krone strips to a 100 pair which runs up the riser to the comms room on the 3rd floor. From he...
So my BT Fibre 1 broadband and phone contract is coming to an end this month. I currently play £31 a month for 45-50 Mbps down and 10 Mbps Up, and 700 home phone minutes. Was looking to upgrade to the full fibre 1 package from BT which offers 150Mbps...
We have had a new FTTP install on Thursday, we had an older VDSL running through the NTE5 Master socket and micro filter. Nothing has arrived from BT apart from a dect IP phone, no new network hub or anything. I tried the old router and plugged it in...
I have 900Mb broadband no extras and this month it went up from £60 to £77, I was warned of this due to inflation.But looking at the sales page and none of the broadband packages went up with inflation for new customers, so 900Mb is £54.99 but curren...
Hi, Yesterday I had FTTP installed - the VDSL connection will cease on Friday. When I placed the order, the agent had to create two separate orders for the above. I use my own router and obtained my PPPoE username and password a while back. With the ...
BT Business have just switched a client over from PlusNet to BT. We'll gloss over the limited notice - on Friday morning the internet wasn't working as PlusNet account had been turned off. So a very unexpected and rapid switchover got it up and runni...
