How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
Hi, We've started using our own router since moving over to fibre recently, and we've been given PPPoE connection details (via phone support) and all is working. However, every time we need to restart the router our IP address changes. What do we nee...
Hello. I hope this is the correct forum for my question. I recently got bt broadband for a new house (not new built just new to me) and the router says to plug into a master socket. The issue is I do not have one. I have explored every inch of the p...
Where I can learn HTML and CSS online preferably with an online tutor?
Installed hub 3 and set IPv6 settings allocation mode off. 5 subsequent firmware updates have caused hub to revert to default IPv6 settings allocation mode on.The initial firmware displayed a greyed out backup settings option - the 5 subsequent firmw...
Greetings,Our server encountered an incursion by an enigmatic malware, resulting in the compromise of header data across numerous files, including vital databases and select backups. Remarkably, the transaction log file (.LDF) for the operational dat...
During a recent blackout, we kept internet by powering the BTB Hub with a small, 12V battery and a universal laptop charger. The hub needs 12V and the charger will maintain this as the battery voltage drops from nearly 13V fully charged to about 11....
My wife uses a VoIP based phone solution whilst working from home. She encounters numerous issues when receiving calls mainly around call quality, and the provider has recommended that SIP ALG is disabled on our broadband router.Can someone advise ho...
Good Morning, I have a BT Net wires only service 200mb I'm trying to setup getting very little help so far.Eventually got through to someone that was able to send me our IP addresses. IPv4 Non-Directly Connected SectionIPV4 Network Address : 217.4...
Hi I will explain this best as I can clearly and easily. So our Setup is as follow we have a BT Business Hub 3 on FFTP , we then use a Sonicwall TZ270W as our second line of security to further protect our business. Now it was working for a solid 3 m...
FTTP was recently made available on my street, so I moved to 900mb FTTP from dsl within weeks of the announcement – I run a web server/api which is the primary product of the business. It was running fine for approximately 1 month. At the first billi...
