Your account is currently blocked from signing in.

[KosmicTask]

Trying to change password but I constantly get presented with 

Your account is currently blocked from signing in. As a result, you may not reset your password at this time. Please contact an admin in your organisation and ask him or her to unblock your account.

Can this be reset by BT?

[BethM]

Hi KosmicTask

You should able to get this reset if you speak to our Faults team, you can find their contact details here: Contact Us | BT Business Contact Numbers | BT Business