MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...
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There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...
What’s changed? Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry. Why are these changes happening? Basic Authentication makes it easier for attackers to capture user ...
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Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails: How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...
How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password. General email settings help When setting up ...
I host my own email server and I have become blocked by Spamhaus I have followed to removal guide and messaged them, the have referred me to My ISP for removal and sent me a link to send to BT to follow up, who do I need to contact at BT regarding th...
Hi,I have a Btconnect.com email account and my password no longer works via MS 365.I do recall some BT emails coming through asking me to change my account details. But, as my BT Business account hasn't been active for over a decade (added to the fa...
I’m a BT employee and have a number of btconnect.com email addresses that my family use.When I log into the BT business page I'm asked to start a migration process for which I need an account number.Unfortunately my BT.com account number is not recog...
Hi everyoneA few years ago my mother-in-law signed up to a BT email address when she got a broadband package with them.Since then I have created a Gmail and a Microsoft account with this email as the username/email account.Things get really messed up...
The very first screen! Setup an email address on the BT system and this is what you are faced with! If we can't access our own email how do we reset our password?
I need to access my btconnect emails which I have been unable to do since BT withdrew these email addresses. I have tried all ways but been told by BT this is not possible. They are needed urgently for a court case. Any suggestions?
Hi, I'm really struggling and would really appreciate some help please. For the last 24/36 hours my Inbox takes a while to load then nothing and I get the message '' We are experiencing issues with the service, please try again later.'' I can send em...
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