Email and hosting
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BTConnect email addresses and how to access your email

There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...

BethM by Administrator
  • 26 replies
  • 0 kudos

Wraps - handy email guides

Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails:   How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...

BethM by Administrator
  • 0 replies
  • 0 kudos

Frequently asked questions - Email and hosting

How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password.   General email settings help When setting up ...

BethM by Administrator
  • 0 replies
  • 0 kudos

Email account - lost of years of emails

Over the weekend of 4th April 2023, Microsoft did something which has resulted in my desktop version of outlook not working and I can nom longer see all my many folders of emails from my BTconnect email and other emails which I have built up over the...

BT contact

I am desperate here, and hope that someone can help. Everyone I speak to at BT passes me to someone else!!I am trying to sort out an office 365 problem. The people at that department are very polite but say that they can't help me as I am not a conta...

SueB by Member
  • 1 replies
  • 0 kudos

Resolved! BT Connect FUBAR

Come on BT.  Pull your fingers out!  So many customers have problems accessing BT Connect emails and you issue tutorials on how to download your bill. I'm fortunate to have Gmail.  I can't access  my BT emails and I can't reset my password even thoug...

kelper by Guru
  • 3 replies
  • 0 kudos

BTConnect email Support ?

As BT no longer support BTConnect email accounts. Who can we contact in our hour of need ?.I've been unable to login to my account since Tuesday and no matter how many times I try and attempt to reset my password, I keep going round in a loop back to...

Lesg1 by Member
  • 1 replies
  • 0 kudos

Bt connect email address issues

I've got a email address which is supplied as standard email as part of my broadband package. On Wednesday it stopped working. After 2 days and over 5 hours on calls to various helpdesks, we've been told that it's unrecoverable and all ...

TeresaG by Member
  • 1 replies
  • 0 kudos

Scam/suspicious emails

Please help. I have started to receive e-mails from "btconnect¦SupportTeam¦whatevername@icloud.comSubject:  Review and apprehend signature on March (whatever date they choose) 2023Attachments:  Completion statement.htm Is this a scam please?  I have ...

Lesley1 by Member
  • 1 replies
  • 0 kudos

Resolved! BTconnect emails being discontinued

Please can someone tell me if btconnect pop legacy email addresses are being discontinued.  If this is to happen then there will be a lot of people who will be disrupted, both on a personal level and business level.   We have been told this is happen...

AngelaP by Member
  • 11 replies
  • 0 kudos

Logging into the BT MyOffice

Cannot login to portal. I can login and get emails, but it is not allowing login into MyOffice so I can manage the domain emails (Microsoft Lite) anyone else having issues?

Martyn1 by Member
  • 4 replies
  • 0 kudos

Can't send emails

Hi,Since my email was spoofed, I can no longer send emails, incoming is fine.Error message is 550 5.1.8 Access denied, bad outbound sender AS(42004).I've completed a virus & malware scan and changed my password, but still can't send.Any help grateful...

jonhyde by Member
  • 2 replies
  • 0 kudos