Email and hosting
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Wraps - handy email guides

Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails:   How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...

BethM by Administrator
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Frequently asked questions - Email and hosting

How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password.   General email settings help When setting up ...

BethM by Administrator
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Resolved! Business lite email forwarding.

I am having an issue with our domain and business lite email.  I am trying to auto-forward emails to a different domain but I keep getting a 550 5.7.520 bounce back error stating Access denied, your organization does not allow external forwarding.I u...

BTconnect legacy email addresses

Both myself and my wife use these as our primary e-mail address which are left over from when we had a business account. Although I can log in to the accounts using e-mail address and password I can't get access to Office 365 e-mail it says the passw...

Microsoft Azure

Recently, I have noticed that enquiries and emails generated on my website are no longer sent through to my Outlook inbox. When setting up the WP Mail STMP I am directed to Microsoft Azure portal, and told to open the App Registration. When I try to ...

Lost password for community

Tried to set my self up as  community user. But it says the email address is already in use. I don't know the login name. So tried "password reset", which says an email will be sent. But no email arrives.

AdrianR by Member
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Switch to MAPI/HTTP with POP and IMAP switch off

I just had an email from BT saying they are switching off POP and IMAP on the 17th of October and we have to switch to the web portal. We can not do this a lot of our programs integrate with outlook (2019) to send invoices, purchases orders, etc.  Do...

pvanner by Member
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  • 7 replies
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trying to set password on btconnect email

Hi,My wife still uses her old btconnect.com email, from the time when we had a btconnect service, fhamilton@btconnect.com  .  she has got a new phone and tablet and during the setup process access to her email has stopped and she cannot remember the ...

btconnect e-mail access

My btconnect email has suddenly stopped working. Not sure if still active but use daily.  Please can someone check. I was allowed to keep the address as a concession when a business folded and can understand if now withdrawn but no notice givien. Ple...

Access @btconnect.com vias webmail

I have had btconnect.com email addresses  (4) for at least 20 years.I no longer have BT business broadband that ceased about 7 years ago, I fo have BT retail BB Today I received an email form BT that my inbox is fullI use an email client (Thunderbird...