Email and hosting
Post about email and Office 365, security, domains, apps, IT support and scams.
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Frequently asked questions - Email and hosting

How do I reset my email password?  Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password.    How do I empty my email inbox?  Here’s a lin...

BethM by Administrator
  • 4239 Views
  • 0 replies
  • 1 kudos

MyOffice closure

MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...

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Jen1 by Administrator
  • 17174 Views
  • 5 replies
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BTConnect email addresses and how to access your email

There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...

BethM by Administrator
  • 180995 Views
  • 44 replies
  • 1 kudos

Microsoft’s Changes to applications using Basic Authentication

 What’s changed?    Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry.     Why are these changes happening?    Basic Authentication makes it easier for attackers to capture user ...

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VickyK by Administrator
  • 38054 Views
  • 27 replies
  • 2 kudos

Password reset

Hi, can someone please help. I have lost my password to my email address and I am having difficulty resetting it. When I try to reset it, I get message that it has sent a reset pin to admin at the organisation I use to work for a long time ago, which...

Gurnam by Member
  • 492 Views
  • 1 replies
  • 0 kudos

BT connect email login not working

Hello. For years I have used BT connect without any issues and on Monday I stopped receiving emails. A prompt on the outlook app asked me to sign in. I tried to sign in and the password was not recognised, I clicked on reset password. But received th...

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Resolved! @btconnect.com email

I am trying to trying to transfer/keep my @btconnect.com email address as I am leaving BT business broadband for another supplier.I am told by the BT business lady this is not possible but I have read online that you can if you pay for it or take a p...

bmjnr7 by Member
  • 8460 Views
  • 3 replies
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redirecting BT connect email

Good Afternoon I'm hoping someone can advise. I have tried to research myself but it hasnt really helped with a definitive answer.I amm not very gifted when it comes to technology.I am looking to change provider, however we have a BT connect email. T...

Gaining Admin access for MS365

Hi all, I'm hitting a brickwall with trying to find out who I speak to at BT regarding accessing our Microsoft 365 admin centre page (https://admin.microsoft.com/), as it says our account  doesn’t have permission to view or manage it.As we historical...

RMW-G by Member
  • 4303 Views
  • 5 replies
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Blocked btconnect account.

I have tried numerous times, but failed, to get my btconnect.com email account unblocked , mainly via chatlines.  Can anyone help, please? Rodney Miskin.

BTCONNECT EMAIL

ATTN OF BETHI have had the email address with BT for at least 30 years. I have installed a new computer in my office. It has taken BT an unbelievable 3 MONTHS to install the phone and broadband line and I can't get into my email because I can't remem...

JAMESL1 by Member
  • 5711 Views
  • 7 replies
  • 0 kudos

Resolved! Domain hosting

We have a domain name and exchange email hosted by bt business.  Yesterday all our domain emails stopped working.  I have contacted BT Business support by web chat and was told that the domain was not hosted by BT and chat closed.  I am away on holid...