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BT Connect email address

Can anyone confirm the process for retaining a BT Connect email address when you cancel your BT Business phone account.  We are ceasing the landline and broadband but will still have a active account for Web Hosting I've called your call centre 5 tim...

Btconnect webmail

Stupid question time. I'm getting my btconnect mail in outlook but I need access to bt connect webmail to set a forwarder up.  Do I just go through bt.com? My password doesn't seem to work.

Mac mail sent box - OS Big Sur issue

Hi, I've just upgraded to OS Big Sur and connected my btconnect account to download to Mac mail. Receiving and sending all ok, however my sent box hasn't downloaded (therefore the only way to access past sent messages is online) and Big Sur mailbox b...

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outlook.office.com e-mail messages being deleted

HiI hope someone will be able to offer some advice.  We are using outlook.office.com for out BT e-mails and just recently all e-mail messages are being deleted.  When I look in the deleted items folder that folder is empty, but it says there are 2121...

Adding authorise person to an account

Hello, I manage a website for a squash club that is hosted on a BT Business account.  It was set up years ago, and the person that did this is no longer involved.  Is  it possible to add my name as an authorised person so I can discuss the account?

Maintaining @btconnect.com email address

I have a small number of btconnect.com email addresses and have used these for at least 25 years. I no longer have a BT business account, though email still works happily  (assume as I have BT retail account though another post here says no) In any e...

Missing domain names

About 10 years ago, I registered two domain names with BT. One (.com), has been pointed at my externally hosted website for most of that time. This week, my hosting company was bought out, and they transfered the sites to a new server, meaning I need...