I was on BTdomains (www.btdomainsaccount.com) to renew some domain names and decided to check when my hosting expires but can no longer see that option. I tried mailing the contact emails but both addresses (inlcuding the one in the renewal notice I received) bounced.
A Google search seems to show that web address (www.btdomainsaccount.com( as registerd to a company in Jacksonville Florida!
Is this still part of BT and does anyone know how to get in touch with them (either within or outside BT)?
I am very concerned that my hosting could just disappear!
Friday - last edited Friday
Sorry for the delay in reply. I have checked with someone on our end regarding this and BTdomainsaccount relates to a customer base of bt.com/domains which Web.com pick up on behalf of BT.
They don’t have any contactnumber or live chat.
If customers need help with a domainwith them they need to contactthem via one of the following :
I hope this helps in some way!