cancel
Showing results for 
Search instead for 
Did you mean: 

An OE store file looks damaged.

AngusLawrie
Member

Can you please help me 'coz whenever i open express outlook error is showing up and i can’t receive or send e-mails. it's written "An outlook express store file may be damaged. Pls. use utility such as scandisk to verify & repair any damaged

1 ACCEPTED SOLUTION

Accepted Solutions

AurelOrsos
Member

Hi there,

Sounds like you're dbx file is damaged. You can try using scanpst.exe. It's located here...

c:\program Files\Common Files\System\Mapi\1043\NT.

It's normally used for Microsoft Outlook, but it might work with Outlook Express.

Look also Microsoft help http://community.office365.com/en-us/f/172/t/271310.aspx

View solution in original post

2 REPLIES 2

AurelOrsos
Member

Hi there,

Sounds like you're dbx file is damaged. You can try using scanpst.exe. It's located here...

c:\program Files\Common Files\System\Mapi\1043\NT.

It's normally used for Microsoft Outlook, but it might work with Outlook Express.

Look also Microsoft help http://community.office365.com/en-us/f/172/t/271310.aspx

AngusLawrie
Member

You've been very kind in your efforts to help. Thanks for that. Solved!