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rooster45
Member

on ‎24-04-2014 01:03 PM

I had a business acccount until 3 years ago. I need to retrieve emails from that ''old'' account for evidence in a Court case. Do BT archive emails? If so for how long? And if they are available how do I retrieve them. I have the email address that I was using with the BT account but no other info. Can anyone help? Many thanks

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Ogami
Member

on ‎07-05-2014 05:36 PM

Hi @rooster45 

 

As long as:

 

  • the email account is active,
  • you haven't deleted messages from the 'Deleted Items' folder,
  • made changes to the email account's retention policy,
  • or downloaded your inbox to an email client program such as Outlook or MAC Mail, and removed the option 'leave a copy of message on server';

then your mail should still be accessible.

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