cancel
Showing results for 
Search instead for 
Did you mean: 

BT Connect email

TonyP
Member

Hello

My BT business broadband will be cancelled by my employer soon, however I wish to retain the use of my @btconnect.com email address and account. Once cancelled will my @btconnect.com accounts be closed down or can can I continue accessing the account via Office 365?

 

Thanks

 

Tony

1 REPLY 1

markp
Grand Guru

Hi TonyP

 

if your @btconnect.com  email address is associated with a business broadband connection, when the connection is closed/ceased this will close off the email address at the same time.

 

To keep @btconnect.com emails addresses active that are linked to broadband accounts, you need to have a business broadband account.

 

Markp