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Member
futurenets
Posts: 16
Registered: ‎09-02-2010
0

BT Outlook Web Access Email Windows 7 - cannot send

using BT Outlook Web Access Email on Windows 7 notebook

 

can login in and receive emails ok but when I try and open an email or send an email, the opening window just hangs there.

 

Tried pop-up blocker on & off and problem remains.

 

On Vista PC all is ok.

 

anyone any advise?

Member
futurenets
Posts: 16
Registered: ‎09-02-2010
0

Re: BT Outlook Web Access Email Windows 7 - cannot send

tested with


telnet smtp.btconnect.com 25


which returned 220 ... so not blocked.


anyone at BT any ideas?

 

 

 

 

Guru
spank
Posts: 616
Registered: ‎05-03-2009
0

Re: BT Outlook Web Access Email Windows 7 - cannot send

Hi there,

SOunds like a security feature, maybe evan an addon.  Try running IE without addons.  Start > all programs > accessories > system tools > IE (no add ons).

If not disable your security software, try again.

Finally if all else fails restart in safe mode (restart and tap F8 continuously while it is restarting and select safe mode with networking from the advanced boot menu.  IF OWA works there then it's a program on the PC causing the issue.  Hard to say exactly what at this stage though.

Thanks

Member
futurenets
Posts: 16
Registered: ‎09-02-2010
0

nedRe: BT Outlook Web Access Email Windows 7 - cannot send

nothing to do with BT Outlook Web Access Email Windows 7

 

cannot open other windows from other sites either. scanned McAfee and clean. FireFox no problem.

 

Just IE on Windows 7 (new Dell notebook).

 

when I run with no add-ons won't even load email.

Guru
spank
Posts: 616
Registered: ‎05-03-2009
0

Re: nedRe: BT Outlook Web Access Email Windows 7 - cannot send

Try going into IE properties, open IE, click tools > internet options > advanced tab and try clicking on reset internet explorer settings.

Member
zlatan24
Posts: 8
Registered: ‎30-06-2009
0

Re: BT Outlook Web Access Email Windows 7 - cannot send

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