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Email forwarding error

Sly-Delvecchio
Member

Hi everyone,

 

I'm having a problem settings up a client's email correctly.

 

I need to setup email forwarding to copy my client's emails to another account, however this is where I am having difficulty.

 

I navigate to the appropriate settings page.

I select the relevant email account.

I click the forwarding options.

This page prompts me for an email address to forward emails to.

I enter the email address - xxxxxxxxxxxx@gmail.com.

I get an error - "Email forwarding details update failed".

There are no suggestions on the page as to how I might resolve this problem.

 

Any help would be appreciated.

 

Regards

 

2 REPLIES 2

spank
Grand Guru

Hi there,

 

Are you setting this in outlook or the webmail?

 

Thanks

bob_nicol
Member

Hi,

 

I'm having the same problem with an 'additional' email address.

Dis you ever find the solution?

 

Regards

 

Bob