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Is it possible to DELETE a btconnect email address?

slpj
Member

Hi,

 

I would like to know how to delete a btconnect email address. Is it possible?

 

I know it used to be possible, as I have done it in the past. But when I sign into bt now, I can't find any email account admin tools/menu. They used to be there, but aren't anymore.

 

So how do I delete a btcconect.com email account? Who do I send a request to?

 

Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions

slpj
Member

Hi Mark,

 

Thank you so much. That's brilliant.

 

I've been stumbling around that site for ages, and for some reason i just couldn't find out how to do it. I kept getting lost in all the different options.

 

I wish I'd asked here before.

 

Best wishes.

 

 

 

 

View solution in original post

2 REPLIES 2

markp
Grand Guru

Hi slpj,

 

the option to delete/de-activate email addresses is still there, you need to login as the primary @btconnect.com email address through the manage services option on our website http://business.bt.com

 

I hope this helps

 

 

Markp

slpj
Member

Hi Mark,

 

Thank you so much. That's brilliant.

 

I've been stumbling around that site for ages, and for some reason i just couldn't find out how to do it. I kept getting lost in all the different options.

 

I wish I'd asked here before.

 

Best wishes.