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Can you give my some advice about what to do with phone line when a person dies.
Would it be possible for me to take on the line rental and have the calls on a permanent diversion?
Can you please respond to my call? I have been put on hold waiting for the Supervisor to talk to me since 11:20 am
there is a specialised bereavement team who can deal with this their number is 0800 169 1663