Reply
Moderator
JohnE
Posts: 534
Registered: ‎22-03-2011

Live Chat Contact

Any customer who tries to contact the helpdesk via the Live Chat Option may encounter difficulty if they are using Internet Explorer 9.  If Compatibility mode is not enabled, you may not see the advisor's responses.  For advice about Compatibility mode, see this:

Some Web sites may not behave as expected in Internet Explorer

 

NB: This can solve other issues you may have when visiting certain websites.

Member
the_rose265
Posts: 1
Registered: ‎08-01-2012
0

Re: Live Chat Contact

Can you give my some advice about what to do with phone line when a person dies.

 

Would it be possible for me to take on the line rental and have the calls on a permanent diversion?

Member
costaki
Posts: 1
Registered: November
0

Re: Live Chat Contact

Can you please respond to my call?   I have been put on hold waiting for the Supervisor to talk to me since 11:20 am

 

Administrator
Burkem5
Posts: 243
Registered: ‎06-12-2012
0

Re: Live Chat Contact

there is a specialised bereavement team who can deal with this their number is 0800 169 1663