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MAILER-DAEMON BIG FISH ERROR

Adamp4321
Member

Ever since the migration happened when i send emails out to certain clients, i have recieved the below error message alot of times.

 

All the time i have noticed that the Generating server is bigfish.com.

 

I have contacted the email recipient's and they are not blocking me.

 

 

Could you please advise. 

 

cmail2.ourit.co.uk rejected your message to the following e-mail addresses:

xxxxxxxxxxxx

cmail2.ourit.co.uk gave this error:
<xxxxxxxxx>: Recipient address rejected: Access denied

Your message wasn't delivered due to a permission or security issue. It may have been rejected by a moderator, the address may only accept e-mail from certain senders, or another restriction may be preventing delivery.






Diagnostic information for administrators:

Generating server: bigfish.com

xxxxxxx
cmail2.ourit.co.uk #554 5.7.1 <xxxxxxx>: Recipient address rejected: Access denied ##

Original message headers:

Received: from mail83-am1-R.bigfish.com (10.3.201.236) by
 AM1EHSOBE008.bigfish.com (10.3.204.28) with Microsoft SMTP Server id
 14.1.225.23; Thu, 21 Feb 2013 11:56:45 +0000
Received: from mail83-am1 (localhost [127.0.0.1])       by mail83-am1-R.bigfish.com
 (Postfix) with ESMTP id 1209060381     for <xxxxxxx>; Thu, 21 Feb
 2013 11:56:45 +0000 (UTC)
X-Forefront-Antispam-Report: CIP:157.56.254.85;KIP:(null);UIP:(null);IPV:NLI;H:DBXPRD0611HT003.eurprd06.prod.outlook.com;RD:none;EFVD:NLI
X-SpamScore: -2
X-BigFish: PS-2(zz2130Ic85dh1415Izz1f42h1ee6h1de0h1d18h1202h1e76h1d2ahzz17326ah8275bhz2dh2a8h668h839he5bhf0ah1288h12a5h12bdh137ah1441h1504h1537h153bh162dh1631h1758h18e1h1946h19b5h19ceh34h1155h)
Received: from mail83-am1 (localhost.localdomain [127.0.0.1]) by mail83-am1
 (MessageSwitch) id 1361447802500446_32161; Thu, 21 Feb 2013 11:56:42 +0000
 (UTC)
Received: from AM1EHSMHS005.bigfish.com (unknown [10.3.201.247])        by
 mail83-am1.bigfish.com (Postfix) with ESMTP id 6654F300268     for
 <xxxxxxxxxxxx>; Thu, 21 Feb 2013 11:56:42 +0000 (UTC)
Received: from DBXPRD0611HT003.eurprd06.prod.outlook.com (157.56.254.85) by
 AM1EHSMHS005.bigfish.com (10.3.207.105) with Microsoft SMTP Server (TLS) id
 14.1.225.23; Thu, 21 Feb 2013 11:56:40 +0000
Received: from AMXPRD0111HT001.eurprd01.prod.exchangelabs.com (157.56.250.117)
 by pod51016.outlook.com (10.255.180.36) with Microsoft SMTP Server (TLS) id
 14.16.263.1; Thu, 21 Feb 2013 11:56:35 +0000
User-Agent: Microsoft-Entourage/12.35.0.121009
Date: Thu, 21 Feb 2013 11:57:53 +0000
Subject: xxxxx
From: Adam xxxxxx
To: <xxxxxx
Message-ID: <CD4BBC41.798C%a>
Thread-Topic: xxxx
Thread-Index: Ac4QJlwUK+dcz+kZ6E+7i3JQl2OZQQAADDgyAAAN2xIAABdmAgAAwIW/AAAibO4=
In-Reply-To: <CD4BBB5D.7985%xxxxx
MIME-Version: 1.0
Content-Type: multipart/mixed; boundary="B_3444292683_409219"
X-Originating-IP: [157.56.250.117]
Return-Path: xxxxx
X-OriginatorOrg: xxxxxxx

2 REPLIES 2

dickson1025
Member

I have a similar problem - looking at the messahe header I can see <<Sender address rejected: "invalid" TLD in MX record>> Given that the Top Level Domain (TLD) is managed and registered by BT this looks like a domain name registration dissemination issue.

 

Diagnostic information for administrators:

 

Generating server: bigfish.com

 

mdfmta008.tbr.inty.net #554 5.7.1 <redacted for privacy reasons>: Sender address rejected: "invalid" TLD in MX record ##

Can someone from BT respond to this because it a serious issue for me.

There appears to be no contact form that I can use to report this error.

nalashk
Member

There are multiple bigfish error code. People who are Big Fish Games user and normally we find Error Code 809, error 760 or error 900. Basic reasons for the Error Code 809 error is the corrupt or damaged system files. Such damaged files can easily be fixed with the Reimage Repair tool. The simple solution is just to uninstall the Big Fish Games app and then reinstall.