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Member
Posts: 1
Registered: ‎27-03-2010
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Mac Mail will receive but not send my btconnect email accounts

I use Macs OSX.5.

 

Mac Mail wil send and receive to my .Mac account.

 

It will send and receive e-mails to another domain at 1&1.

 

It will receive from, but not send to, my btconnect e-mails addresses.

 

I have tried everything I know with no result.

 

If I use Outlook Express under Classic everything works OK.

 

I tried Thunderbird 3 but it warned me the connection was not secure to btconnect with no advice as to how to amend it.

 

Stumped. HELP.

 

 

Guru
Posts: 673
Registered: ‎01-08-2008
0

Re: Mac Mail will receive but not send my btconnect email accounts

What is the error message that you receive when trying to send?

Guru
Posts: 620
Registered: ‎05-03-2009

Re: Mac Mail will receive but not send my btconnect email accounts

[ Edited ]

Hi there,

I take it the 1&1 domain also belongs to you?  Make sure the outgoing server is smtp.btconnect.com port 25, if the email address you are using is not a BT one i.e hosted by 1&1, you need to call BT and ask them to add the domain for relay.

This allows you to send through smtp.btconnect.com with that email address.

Tech number is 08456007020 opt 2 then 3

Thanks