21-01-2011 06:54 PM - last edited on 22-01-2011 09:09 AM by Fiona
We have btinternet (domestic) at home, with addresses <nam>@btinternet.com
We have just installed BT Business broadband at work, with its btconnect.com addresses.
We want to use a mail client (Outlook Express, etc) to be able to send messages from work.
What are the settings which will let this happen ***for the btinternet domain email****
With the BT Business Broadband
We can make the BTConnect addresses work both inbound and outbound.
We can read the BTInternet POP3 server.
We can send with a "reply to" message in the BTInternet messages (ie. the BTconnect address in the "From" field), so the SMTP will go out via BTConnect's servers.
But, if we use a From of <nam>@btinternet.com, then the outbound to BTConnect SMTP is blocked.
It appears that use of another ISP's mail server is also blocked on ports 25 and 587; at least I seem unable to set a different SMTP server in the mail client and have it work.
Any clues on a work around (help desk hadn't a clue), or have BT Connect just got excessively draconian blocks on SMTP traffic with no way round ?
<message has been edited by moderator - email address removed for customer security>
Solved! Go to Solution.
10-02-2011 04:52 AM
As long as the internet connection that you are using to send the btinternet e-mail on is a BT connection whether it be business or residential then the outgoing server to use for the btinternet email account should be smtp.btinternet.com or mail.btinternet.com (they are both the same server, you can use either).