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Member
niksvan
Posts: 2
Registered: ‎29-07-2010
0
Accepted Solution

setting up a btconnect email account on my pc using outlook

Hi,

 

I have followed the exact instructions on BT's website for setting up a PC client for my btconnect email but it does not seem to work.  It appears to logon to the server ok but when in tries to send a test message it comes back with

 

"None of the authentication methods supported by this client are supported by your server"

 

Anyone got any ideas?

 

I have two btinternet addresses working fine with this outlook package.

BT Employee
Tracey
Posts: 590
Registered: ‎14-05-2009

Re: setting up a btconnect email account on my pc using outlook

Hi Niksvan,

 

Just to check was this the link you were looking at Setting up Mail Client?

 

I would also just like to check that it is Outlook express you are using?

 

Thanks

 

Tracey

 

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Member
niksvan
Posts: 2
Registered: ‎29-07-2010
0

Re: setting up a btconnect email account on my pc using outlook

Yes it was that help link that I was looking at and it is Microsoft Outlook 2007

 

Many thanks