Error message

[underwoodtaylor]

I'm getting an error mesage when trying to connect using BT Mobile Broadband USB modem (ZTE MF823).

Says '13001 Your mobile device has been disconnected.  Error 633: The modem (or other connecting device) is already in use or is not configured properly.'

Can anyone give any pointers on how to sort it?

Thanks

[markp · Accepted solution]

Hi underwoodtaylor,

If you contact the BT mobile services team they will be able to advise how to get this fixed for you.

Markp