BT Broadband Voice - Grandstream DP715

[Will-Banfield]

Hello,

I have purchased a Grandstream DP715 to use with my BT Broadband Voice account. I have tried every setting I can think of but can't seem to get the phone to register.

Does anyone have any experience with this phone on BT, or is there anyone who could generally advise me on what settings to use.

Many thanks in anticipation.

[Grandstream2015]

Hello Will, 

Kindly open a trouble ticket and we will be happy to test this for you. 

For now, please make sure you enter all the credentials properly, including the Authenticate ID, or Outbound Proxy if your service provider requires it.

Support Portal:  helpdesk.grandstream.com

Thank you

Farid

Grandstream Support