12-09-2017 05:00 PM
In the process of migrating a customer over to BT Cloud Voice; just want to confirm that we dont have to puchase the hardware (handsets) from BT? I am getting conflicting messages.
The customer has researched and wants - T46g handsets which BT offer, however they have found them £40 cheaper. so dont want to buy the handset from BT, and will order them else where.
Local Business say this is not allowed.
Online Chat says this is allowed.
Any advice is welcome!!
13-09-2017 10:59 AM
I have double checked with the BT Cloud Voice team, and at the moment it is not possible to use your own devices with the BT Cloud services, as we are unable to support customers own devices at present.
This might change in the future but at the moment it is not possible.