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BT VOIP Cloud Service with Non-geographic Number

Vince
Member

As the current BT VOIP service is ending, we enquirred about thre new VOIP Cloud service. We were asked if we wanted to keep our 2 current VOIP numbers (05 series) to which we replied, NO that is not important. We don't advertise those only our 0844 number which we do want to keep.

 

We were told that is not possible and only 01, 02 and 03 numbers are supported on Cloud VOIP.

 

As BT will be termintaing the current VOIP service, what do they expect businesses such as ours to do? Surely we can't be expected to lose our advertised number.

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