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BT Cloud Voice 'Configuration Error'

Hi, All of our office staff are getting intermitant erros when logging into Cloud Voice Desktop app, just says 'Configuration Error'. If they try again it sometimes logs in, sometimes not.

Any clues as to if this is BT or an issue with us? Its been working ok for months and all of a sudden this has started and there has been no changes to the router/firewall configs.

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