Posts: 1
Registered: 2 weeks ago

Mitel Office IP Phone DHCP Discovery Issue

I have to be able to work from home due to COVID.
I have been given a Mitel IP phone which connects to my laptop via one port in the back of the phone, the other port (power port) plugs into a POE port in the plug socket. My Ethernet cable then goes from the other port in the socket (LAN port) and into the back of my BT Business Smart Hub into an Ethernet port.
For some reason my IP office phone won’t connect to my router and is stuck on “DHCP: Discovery”.
I really need my IP phone to work so I can work from home, so if anyone has any suggestions I would be very grateful.
(I was told I needed to move from residential to business so my phone works but it still won’t work)
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