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Unable to port numbers due to BT postcode error

I am a project manager for Fresenius Medical Care - the worlds largest provider of dialysis care. We are unable to perform a routine transfer of service from BT to Vodafone as the LoA is being rejected. The address (which is correct) as follows:

 

Sheffield Dialysis Unit

Broadfield Park,

Broadfield Close,

Sheffield

 

S8 0XN

 

BT have this down at 

 

Broadfield Lane

S8 0XQ

 

Therefore we're unable to complete the transfer. This has been ongoing for around a year now I have our BT account managers details but he has not been able to resolve this issue. Could you please contact me with some process or method to get this business address amendment done?

 

Kind regards,

 

Stuart

07899066291

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