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PKN
Member
Posts: 4
Registered: ‎01-02-2011
0

BT business landline cancelled, but recieved collection letter

I cancelled my BT landline to move to a different provider. And after a month I recieved a collection letter, for £60 including interest, surprisingly because all bills had been paid. I called up the business helpline and they advised to ignore the collection letters as my account has been closed and there was no outstanding payments from my side.

 

Am I being paranoid or should I just chill regarding the collection which I may recieve in the future. Considering that BT didn't bother to mention any outstanding payments on my side before sending it to the debt collection agency.

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