Posts: 1
Registered: February

BT have incorrectly instigated a disconnection

Following its failure yesterday morning we were advised by our provider O2 that BT has instigated a disconnection request on one of our landlines. On further investigation it appears that a tenant of our site had requested a new line from BT, without correct authorisation BT have approached O2 to disconnect our line and apply it to the tenant!

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