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New BT Quantum System

newmac69
Member

We have recently got the Mitel 8568 system and kinda been sold as everything we could ever need in a phone, but we dont even see what phone number is calling, is this a setting within the phone, or a subscription issue.

 

At the time of getting the new phone system the sales guy also upgraded out landline and internet contract, if this is a subscription issue surely he should have included it so we got the full benefit of the new phone system, or does it not display numbers?

 

I have emailed the rep twice and both times he has read my email and both times he has not bothered to respond (and why should he, he has got the sale!)

 

Any advice would be gratefully received.

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