How do I do proper telephone line checks? Checking the wiring if you’re having issues with your phone can often solve, or help pinpoint the issue. Here’s a link to a help article on how to check your internal phone wiring. How do I divert calls? Wi...
If you have problems with your BT phoneline, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring problems that could be im...
Hi We are a small charity radio station and cannot afford to change our phone systems to digital. we have got a Cisco ATA 192 ( because we couldnt get an anwer out of anyone at BT as to could we use the BT and EE Digital Voice Adapter for about £20 ...
Hi, Can anyone help advise or have a contact of who can help me with porting my number. I signed over to BT several weeks ago and have already paid my first bill and my number still hasn't been ported over. I keep getting messages saying its failed, ...
After having the same telephone number with BT for 22 years (yes, twenty-two years!) BT have disconnected my business telephone number and broadband services. After going round and round in circles on the phone, it seems my account has been merged wi...
I had high hopes the Green socket on the back of my Smarthub-2 labelled "PHONE" was designed for a real handset and would enable my new Digital Voice Cloud to work in just the way I wanted. I plugged in my DECT base unit that is old but proven tech.T...
Calls to Cloud voice express are ringing out on my mobile number despite all call forwarding options being set to No / deactivated. Is this a feature of having the App for BT business and cloud voice express on the phone.??I can see no reference to f...
Hello,Slightly unusual situation but we are looking to keep our landline number which has become associated with our business since day 1 - Now as the business has grown bigger we need to move this number to another physical location where the busine...
Does anyone read these? I purchased a business late last year and requested that business phone line be transferred into my name together with the broadband service. I set up a new account to give the previous owner time to pay their own bills off....
If I buy an analogue telephone adapter to keep on using my DECT cordless phone, will I need to pay for a VOIP number?Will my internet work in a blackout if I power the router by battery, as I do currently?Alternatively, which VOIP, cordless phones wi...
At our business, we have two adjacent units, each with separate BT Broadband accounts. Both units utilize Yealink base stations for cloud voice services. The phones connected to these base stations are all located in the first unit, alongside one of ...
Hi there, we rent a yard and have just setup an office cabin at the site boundary. A BT line runs about 2metre away from the cabin and there is a pole about 6metres away. we want to get a permanent line rather than using a mobile internet connection....
