Phone line
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Frequently asked questions - Phone lines

How do I do proper telephone line checks? Checking the wiring if you’re having issues with your phone can often solve, or help pinpoint the issue. Here’s a link to a help article on how to check your internal phone wiring.   How do I divert calls? Wi...

BethM by Administrator
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Problems with your BT landline?

If you have problems with your BT phoneline, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring problems that could be im...

BT Cloud Voice WebRTC

Good afternoon, I would like to integrate our CRM with our BT Cloud Voice (WebEx) but it needs. WebRTC URL. Have had the runaround from BT a couple of times and now aiming to see advice from the wider community. If anybody knows the answer, please le...

BT Scam Caller

Today I got a call from a Scammer claiming to be British TelecomHe first asked me what package I was running so I told him it was super fast gigabit fibre. He then told me to visit the BT Wholesale Speed Checker and pointed out the slow upload speed...

itchel by Member
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Is cancelling and then rejoining BT Broadband worth it?

Hey so I've been on a 24-month BT Broadband Subscription. It's called the "Full Fibre 100" package, and it costs £45.66 per month.My contract ends in 16 days, and they are offering a renewal price of basically exactly the same price - £45.66.However,...

BT have lost my phone number

 Please can someone help .We have had to switch from Plusnet (who were brilliant) to BT for our Broadband and Landline.Broadband connected no problem.Our phone line was supposed to be transferred over on the 23rd October, AT THIS MOMENT IN TIME WE ST...

Handsets for cloud voice express restricted to BT offering

I recently purchased a Siemens handset (Gigaset N300A) which is infinitely superior to the Yealink W70P provided by BT.Installed the base station and it was recognised on the network, linked a handset to the base station but it would not connect. Cal...

HeardJA by Member
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Cisco ata 191/192 for digital phone line!

Hi,I am going to switch to BT business and I have to use digital phone line.However ,the digital phone line isn't compatible with my Takeaway Epos system which rely on caller ID.I will need a cisco ata adapter to make it work as analog phone again,I ...

Jeff99 by Member
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Question about BT technology across different devices

As most Airpods users are probably aware, using headphones with different devices produces different levels of quality and experience. This becomes especially apparent when the AirPods are used for both voice and audio at the same time.The biggest ex...

Z flip4 won't connect to car

Hi my z flip4 will not detect my car, when I plug the USB it will show charging for 3 seconds and then disconnect. Android auto wont detect the car with usb or wireless. I tried 4 different cables including the Samsung official one. My wife's and my ...

No BT Business phone line

Please can someone help .We have had to switch from Plusnet (who were brilliant) to BT for our Broadband and Landline.Broadband connected no problem.Our phone line was supposed to be transferred over on the 18th September, AT THIS MOMENT IN TIME WE S...

Helene1 by Member
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