17-03-2017 11:02 AM
I keep being sent bills/ overdue payment reminders in the post and via email for a business account registered in Manchester
I am a private person not a business at a residential address - I have never had any account with BT
every month I call the number on the bill - bt business billing - give them the account number on the paper - they look up the account number - and cant see any of my details on the account they look at - they cant find any record of my name or household address or email
yet I still keep being sent the bills each month - I have been told to write 'not at this address' each time and send it back and am told each month it wont happen again and they cant understand where my details are coming from
and then another letter drops in the post
can anyone here help me - the last bill was over £700 that was sent to my address - and when I call I just keep being told not to worry - how can I not worry !