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When do I get billed?

Ixel
Power User

Hi all,

Had Infinity Option 2 with 5 Static IP addresses since earlier this month but am becoming concerned at the fact that I still haven't found any bills on my online BT business account. How long do BT typically take before they produce the first bill?

 

When I login it just says:

"Sorry, billing and payment details for this account are currently unavailable"

and...

"Currently there are no Billing and Payments details for this account"

 

Have BT forgotten to bill me?

 

Many thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

Ixel
Power User

Resolved with live chat. First quarterly bill is due roughly a month after you've had the service, however I've amended my account to be billed monthly also with the person on live chat.

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1 REPLY 1

Ixel
Power User

Resolved with live chat. First quarterly bill is due roughly a month after you've had the service, however I've amended my account to be billed monthly also with the person on live chat.