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Member
Posts: 3
Registered: ‎24-10-2013
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How to disable WiredMinds eMetrics tracking being added to wordpress?

Not a bt customer but I'm working on a site for a client and notice the website hanging which isn't a good look so I checked the source and it seems the following is added at run time by bt:

 

<!-- WiredMinds eMetrics tracking with Enterprise Edition V5.4 START -->
<script type='text/javascript' src='https://oasis7.carrierzone.com/app/count_server/count.js'></script>
<script type='text/javascript'><!--
wm_custnum='1b3d1dd9be51eb4f';
wm_page_name='index.php';
wm_group_name='/services/webpages/p/a/domainnameremoved.co.uk/public';
wm_campaign_key='campaign_id';
wm_track_alt='';
wiredminds.count();
// -->
</script>
<!-- WiredMinds eMetrics tracking with Enterprise Edition V5.4 END -->

 

How can we turn this off so that it's not automatically added to all pages? Thanks in advance.

Member
Posts: 3
Registered: ‎09-11-2009

Re: How to disable WiredMinds eMetrics tracking being added to wordpress?

Go to your BT website management pages and access Web Hosting/Analytics/Advanced/Manage Pixel Code/Disable. No idea why it has been enabled. 

Member
Posts: 1
Registered: ‎16-12-2015
0

Re: How to disable WiredMinds eMetrics tracking being added to wordpress?

Thank you tonykline! Was this option to turn it off available before as I've been trying to do this for years!

 

I have now disabled this and have experienced noticable page speed up.

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Member
Posts: 1
Registered: April
0

Re: How to disable WiredMinds eMetrics tracking being added to wordpress?

hi HEELLPP please. I am having issues with this problem...I am not with you (BT) and appologies for asking you here but you are the only search result at google that addresses the issue.

I have a few websites that are currently having all sorts of problems,which also I need hosting(do you do that?)

cheers

carl

1-1.wales

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