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Security error message on eShop SSL certificate expired

survival32
Member

Hi

 

Can someone at BT, please let me know when our customers will be able to use our website again.

 

I have called the support line and was told i can re-new your SSL myself and sent me this !!!

 

http://btbusiness.custhelp.com/app/answers/detail/a_id/8814 

 

This happened 2 years ago when it last expired.

 

I am going to be compensated for loss of business?

 

thanks

 

 

3 REPLIES 3

watchbox
Member

i'm having the same problem i can't log intothe back office of my website.....is i remember this problem from last time has to be sorted my bt as its there ssl certicate than has expired

survival32
Member

Yes, same problem as last time and no business going through our website.

 

No reponse from BT!

 

Do you know the number for epages support because it not listed in the bt contacts?

markp
Grand Guru

Hi All,

 

This was a known problem with our eshops, we have now resolved the problem and all is now working.

 

Mark