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Disappointed with BT Cloud Express
by muj -
Complete nightmare from day one.
by WillPR7 -
CLOUD VOICE EXPRESS NOT WORKED SINCE OCTOBER 2024
by CCBC119 -
How to set up my old btconnect email on Outlook
by johill1971 -
Bill Payment not possible
by JArcusSounds -
Need Help Retrieving Broadband Credentials for 3rd Party Router
by 3t-sysadmin -
Forwarding Issue
by pamelapuk -
Help, new system how to add contacts
by arkmotors
Community Activity
CLOUD VOICE EXPRESS NOT WORKED SINCE OCTOBER 2024
We’ve had to migrate from plusnet business to Bt broadband / cloud voice express, since October 2024. Our phone lines were disconnected without our knowledge since then we have had no phones at a very busy time of year for our church school.We made...
Disappointed with BT Cloud Express
I have a small business running with BT Cloud Express, now I have bought Yealink T57W and trying to provision them but the support said I can't add these phones as you haven't bought them from us. The reason I didn't buy from BT they don't have the l...
How to set up my old btconnect email on Outlook
Hello I have an old btconnect email address, which I still use, although this dates back to when I was self-employed and used to have a BT business account (which I no longer am/have). The email is set up fine on my iphone and use it on there, but i...
Bill Payment not possible
This bill will be late if I don't pay it today but BT's systems are down, posting here to make sure I have evidence for waiving of the late fees if this isn't resolved on the BT side by end of today. Solidarity with everyone else who's also still tra...
Need Help Retrieving Broadband Credentials for 3rd Party Router
Hi all, I'm hoping someone here can help me out. I'm looking to use a 3rd party router with my BT broadband, but I am struggling to retrieve the necessary broadband credentials. I know that the login is *@hg39.btclick.com but don't have the password....
Resolved! Forwarding Issue
I receive emails from a particular group to my btconnect account and this then gets forwarded by the btconnect account to my btinternet account. The forward works, I receive the email in my btinternet account. The original sender - the group - get a ...
Help, new system how to add contacts
Just plugged in 2 x T46u and a W79p phones. I can not figure out how to add contacts, this is my first digital setup.If I press Directory on the phone it just says "can not download PLCM phonebook". ThanksWayne.
Complete nightmare from day one.
Where to start…..I believe I have spent 13/14 hours on live chat or on the phone to India, the list of issues I struggle to remember all of, due to how much incompetence, mistakes, flat out lying in regards to confirming via emails or calls back. The...
Issues with switch over.
I moved from XLN/Daisy (they are the same company) to BT broadband on 7/11/24. This contract was arranged via Love Energy on the 10/10/24. On the same day I was sent an email from partnerchannel@bt.com which included my contract proposal and another ...
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