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Cannot download PLCM Phonebook on Yealink Phones
by RobinParker -
SOLUTION FOUND migrating BT business email office lite. Client email compatible with BT Office email
by nikisteenkamp -
Termination of business account
by goodmeasure -
Name change on a bill for Community Hall , not clear who previous person was
by JFitton -
BT FTTP ONT plug directly into Sonicwall TZ400
by san_jose -
Removal of redundant cabling
by WendyatThirsk -
Btconnect email locked
by Fred13 -
All emails sent to any BT internet domain rejected
by Techman699
Community Activity
Cannot download PLCM Phonebook on Yealink Phones
We've installed new Yealink phones SIP-T46U models, when we try to access the directory it states 'cannot download PLCM phonebook'?I've added contacts on the self service portal but these are not synching up to the phones under the directory, any hel...
SOLUTION FOUND migrating BT business email office lite. Client email compatible with BT Office email
After spending about a week and hours each day over 8 programs trying to find a way to migrate my emails off BT business outlook account I've found a solution. SOLUTION: Download "Thunderbird" email and add "Owl for Exchange" extension and, wallah! A...
Termination of business account
I was self employed and had a business account for my shop with BT for broadband and digital phone line. A year into my contract I took cancer and had to close my business as I was unable to work and my shop was loosing money. I contact BT in Januar...
Name change on a bill for Community Hall , not clear who previous person was
I have taken over as Chair for a Community Hall and there are no records as to who set up the broadband account. You'd have though there should be but there was nothing at the hand over. We get no letters but we are still paying for an using a £50 p...
BT FTTP ONT plug directly into Sonicwall TZ400
I have just had FTTP installed by BT Openreach. They have installed the new BT ONT which connects directly to the fibre cable. Can I plug my Sonicwall TZ directly into the Openreach ONT box and just user PPPoE credentials? or would I need a router in...
Removal of redundant cabling
We have redundant boxes and cabling, how can we get those no longer required removed?
Btconnect email locked
I have just joined the community. Like other posts I kept my btconnect email address when I retired 17 years ago and other than having to transfer to the Outlook platform in 2021 it has not been a problem. Two weeks ago on holiday in US Microsoft inf...
All emails sent to any BT internet domain rejected
Hi, I work for an MSP and one of my clients who uses a 365 email account( Has SPF,DKIM and DMARC records) keeps getting their emails rejected from any btinternet email accounts.How do I fix the issue or is there a support email for BT I can contact w...
Billing nightmare
I transferred my account [REMOVED] to my client in June 2023 . They cancelled the account in July. the details obviously got screwed up because I am still getting threatening emails 17 months later. we have all contacted BT multiple times who say t...
BT One phone
We have had this system for over two years and its never worked correctly - as one previous complainant stated "its not fit for purpose". We have complained many times and spent many wasted hours on the phone with no success and no solution. Accordin...
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