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Unifi UXG Lite & BT FTTC Connection

Hi ,  Was wondering if anyone has set up Unifi UXG Lite gateway with a BT FTTC Connection.My former setup was a BT Business Hub 2 set to Bridge Mode and a Draytek Vigor 2830n Router configured with a PPoE connection using my username and password sup...

Screenshot 2025-04-04 at 08.31.11.png Screenshot 2025-04-03 at 18.39.08.png

What an utter mess......

We have been waiting on fibre for years, finally installed, works great...BUT the WiFi range not great...so I went ahead and ordered Complete WiFi Plus on 7th March 2025, this duly arrives (1 disk) the very next day, super.....but for the life of me,...

BT Smart Hub 3 providing internet to some devices but not others

I've just received a BT Smart Hub 3 after previous BT box failed. Everything is connected as it was - from the BT Smart Hub 3 it goes onto a Switch then onto various routers.In any case, I can be connected to the BT Smart Hub itself on my laptop (via...

nico by • Member
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  • 6 replies
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BT Cloud voice help

I am unable to modify a user's profile as the modify button is missing from that section.  I am an Administrator, how can I amend a name without having to cease a user and redo their settings?

UNBELIEVABLE

A long saga I will not go into here, suffice to say when I downloaded my bill (dated 25th March) on 26th March I found an incorrect charge entered on 20th March for £40.00.   I rang to complain immediately but was told 'we cannot correct a bill - we ...

2 issues to solve

I have 2 issues and have tried unsuccessfuly to get them resolved, being passed from one department to another.First issue was I was phoned to upgrade my contract and was told I could get better speeds etc.  I said I didn't want to have a new router ...

Mag25 by • Member
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  • 4 replies
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Smart hub 3 performance

We have fftp 300 the line is testing fine but we keep losing internet connection.  The 3 green lights are on at the wall unit but the hub is flashing orange.  When I go into the hub manager it says it is has a connection.  We are also experiencing bu...

55H by • Member
  • 502 Views
  • 2 replies
  • 0 kudos

Managing btconnect e-mail accounts

Hi there.One of our users has a full mailbox but can't login to clear it down. When trying to log in to Office365 they try and reset their password but get this... How do I unlock their account and reset their password for them? It used to be so easy...

2025-03-18 18.43.42.jpg
mackeer by • Member
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  • 3 replies
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