Archive
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Helpful Hints Before you Post...

Hi all,   Here's a summary of the Terms & Conditions, with some extra information on the possible outcomes for breaching them:   1. No swearing. No dodgy content. No flaming. And please, absolutely no abuse.We’ll remove any posts that ignore this. An...

DaveA by BT Partner
  • 18039 Views
  • 0 replies
  • 1 kudos

Having issues with your BT Broadband?

If you have problems with your BT broadband connection or speed, there are a few checks that we recommend you carry out before calling us. These checks can help you resolve your issue, or at the very least help you eliminate any internal wiring probl...

Bad Sender 550 Error Message

If you receive a bad sender 550 error message when you try to send emails, it may be Microsoft have categorised the acccount as sending spam. This may have occurred because you inadvertently clicked on a link and picked up an infection.   Steps to ta...

Lancelot by BT Employee
  • 6443 Views
  • 0 replies
  • 2 kudos

Not Authorized to View This Page [CFN #0004]

If you receive this error message when trying to view your web site, it can mean one of several factors.   1) Check that your index.html/ index.php home page is loaded correctly on the server. You can check this via FTP. If you are unfamiliar with ho...

Lancelot by BT Employee
  • 8913 Views
  • 0 replies
  • 2 kudos

Download the latest BT Access Manager

Hi All   We have recently received a few queries on how to download and install the latest version of BT Access Manager.   Please visit the Help and Support pages of BT.com which shows instructions on how to complete this.   How do I download the lat...

Sparkle by Member
  • 20782 Views
  • 0 replies
  • 0 kudos

Take a look at our Cloud-based VoIP phone systems

BT IP Communications gives you everything a traditional phone system does – but it's hosted in the cloud. That means it's;   - easier to manage and change - less money spent on hardware and maintenance- total flexible - take and manage calls from any...

osullipm by Administrator
  • 9565 Views
  • 1 replies
  • 0 kudos

Android E-mail Set Up: A 10 step, or less, guide (With Screenshots)

Hi Guys   Microsoft have just future proofed the 365 product to work with IPv6 technology.  Because of this there are a new set of email servers that we are introducing.   Please note that the pop.outlook.com/smtp.outlook.com setting will continue to...

A_1.jpg A_2.jpg A_3.jpg A_4.jpg
Burkem5 by Guru
  • 29706 Views
  • 0 replies
  • 2 kudos

Setting Up Office 365 on various Mail Clients and general Settings

The genral point of this post is to let you guy's know the general settings we use for Office 365 such as servers, port numbers and security settings. In addition to that, I will be placing links to BT Help and Support Articles on how to modify or se...

wbasker by Member
  • 22698 Views
  • 0 replies
  • 0 kudos

Resolved! Iphone/Ipad setup with screen shots

Hi every one this is Michael I’m a member of the BT staff on the Live Chat desk,  I have had a lot of complaints that the i-phone set up guide on the website is vague and would be better with screenshots.  Hopefully this guide will be a bit more stra...

1.JPG IMG_0081.PNG IMG_0082.PNG IMG_0083.PNG
Burkem5 by Guru
  • 34049 Views
  • 1 replies
  • 2 kudos

Problem with your phone line?

Problem with your phone line? Get it fixed quickly at the Repair Centre.Why not save your valuable time and go online to fix your phone line problems.You can identify, fix, report and track your fault online at www.bt.com/repaironline.

markp by Grand Guru
  • 13144 Views
  • 0 replies
  • 0 kudos

Register.com

I have had a mail from Register.com asking me to confirm / amend details for my domain names, both registered through BT. Is this genuine? Many thanks for advice.

buiz1 by Member
  • 25714 Views
  • 8 replies
  • 0 kudos

Guides for the BT Hosting Package

Please find below some useful guides for the BT Web Hosting Package   BT Eshop User Guides   PMYADMIN User Guide   FTP Manager User Guide   Photo Album User Guide BT Website Centre Control Panel User GuideEasySiteWizardPro User GuideEasyStoreMakerPro...

wbasker by Member
  • 10839 Views
  • 0 replies
  • 1 kudos

Domain Renewal Scams

Hi All,   We have started to see some customers receive letters from the Domain Renewal Group who are asking to switch the domain to themselves. (see attached).   A quick Google search will show many posts relating to the Domain Renewal Group.   BT d...

Ian1974 by Moderator
  • 24854 Views
  • 3 replies
  • 3 kudos

MAC codes no longer required

From 20th June, OFCOM is implementing changes to help make it simpler for business customers to switch their broadband provider.   You'll no longer have to formally notify your existing broadband provider that you want to switch, you'll simply contac...

osullipm by Administrator
  • 8759 Views
  • 0 replies
  • 0 kudos

Problem with your broadband?

Problem with your broadband? Get it fixed quickly at the Repair Centre.If you’ve got access to the internet through mobile broadband, a PC or your mobile/smartphone, why not save your valuable time and go online to fix your broadband problems. You ca...

markp by Grand Guru
  • 16025 Views
  • 0 replies
  • 1 kudos

BT Fibre/Infinity - Guide to using your own router

I've successfully used my own router with BT Infinity for business and figured I'd post this to help anyone who might want to do the same. The OpenReach VDSL modem that BT supply must be used and (at the moment) can not be replaced with an alternativ...

MiloBT by Power User
  • 275527 Views
  • 62 replies
  • 3 kudos

Save money on your BT Business bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?   Then it's time to stop!   Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.  

AnitaM by Administrator
  • 12046 Views
  • 2 replies
  • 0 kudos

Want to save money on your bills? Find out how...

Are you still paying a payment processing fee? Being charged for a paper bill?    Then it's time to stop!    Simply, swap to paper-free online billing and pay your bills by Direct Debit - It’s so easy to set up, just go to www.bt.com/billoptions.

AnitaM by Administrator
  • 7718 Views
  • 0 replies
  • 0 kudos

Stuff you need to know before posting...

Hi all,   I'd like everyone to read this before they post:   http://business.forums.bt.com/t5/Announcements/Terms-of-Use/m-p/1   As of now I will be taking these very seriously, and will be deleting and banning as appropriate.   And so that you are a...

DaveA by BT Partner
  • 11386 Views
  • 0 replies
  • 1 kudos

Getting the best out of your Community Forum…

This Community Forum is a place where BT Business customers come to help each other get the most from our products and services, so feel free to ask questions, throw around ideas and share your very valuable knowledge with other customers.   As an ac...

AnitaM by Administrator
  • 297249 Views
  • 0 replies
  • 0 kudos

Save money with our new calling plan

BT Business Call Essentials is a Call Plan that gives you 100 minutes of free calls to UK landlines on every line every month.   If that's not enough, you can also add;   The BT Business Call Essentials UK Unlimited call package which gives you unlim...

osullipm by Administrator
  • 11988 Views
  • 3 replies
  • 0 kudos

Resolved! Attaching / Importing RSS feeds

Good afternoon all I've just set up a fairly straightforward website as part of my BT business package and was hoping to insert a news RSS feed from a website called Construction News.  Can anyone tell me how to do this? Thanks John

Cannot send email with Outlook 2002 pop3 account

Hi, my email address is <lastname>_<firstname>@btinternet.com  I current pick up my emails thru yahoo.com but decided now to switch to Outlook (2002).  I am setting up a pop3 account and have followed the precise instructions issued by the BT Help & ...

smj by Member
  • 16525 Views
  • 7 replies
  • 0 kudos

Indexing of web site and hosting of .co.uk website in Florida

Dear AllJust signed up to bt web hosting well early December and my site is verified by goggle but it can not be found by any search engines. whois reports that the hosting is Florida ? and Domain status is Parked ? I do not no how to resolve this wi...

Resolved! Registering my URL with Bing

Hi I am trying to submit my website URL to the Bing search engine, I've submitted all of the pages, but I'm having trouble authenticating the site because I'm not sure how or where to put in the authorisation code.  I'm getting the error message as f...

Eos by Member
  • 7219 Views
  • 1 replies
  • 0 kudos

Resolved! aahhhhh i can;t work it! getting email alises to go to own inboxes?

I've just completed 2 websites, but ma having problems with the email aliases. i cna get the multiple alises to go into my btconnect.com inbox but what i really want is say nigel@.........co.uk , nige@..........com, victoria@.........co.uk etc to go ...

lm32 by Member
  • 8422 Views
  • 2 replies
  • 0 kudos

VOIP call diversion

Hi I am trying to divert incoming calls from a redirected line to my voip line to a third party phone when I am out , how do I do that. as normal call diversion keys don't work as I get a message saying sorry call diversion is not possible to this nu...

oilyrag by Member
  • 13226 Views
  • 2 replies
  • 0 kudos

Resolved! Uploading a web page created in MS Publisher 2007

I'm creating a mailshot using MS Publisher, combining text, images and hyperlinks (to my website pages) and I'm finding MS Publisher really quite simple to use. I want to place the entire mailshot as a web page on my site, hosted by BT and originally...

Resolved! Web forms help!

Hi, I may be being really dim.... how do I edit the text in webforms? I need to be able to change the width/colour/font of the text I have input/inputed (sp?) as it's really small, and squashed up at the mo. Does this make sense? Mnay thanks

PTWA by Member
  • 15560 Views
  • 9 replies
  • 0 kudos

Resolved! Editing a website that is already live?

Ok so i am a total beginner at this web building lark, but have used vista web builder before for a forum i run and now am setting up a site for my dads small business. i have managed to configure the emails and got the site up and running but i need...

lm32 by Member
  • 9218 Views
  • 3 replies
  • 0 kudos

e shop

HiHope someone can help me I have most of my web site and whish to add pay pal buy now buttons to itbut try as I do I cannot do this I can copy from pay pal but it will not paste into east wizard proso what do I do I am pulling my hair out right nowI...