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Member
Posts: 2
Registered: ‎11-02-2018
0

Anyone know how to log a Fault call with BT for drop out issues with my Broadband router

 

I'm trying to log a call for my rounter droping out... i'm using the website I get to the message below click on Continue and it send me back to https://btbusiness.custhelp.com/

 

Have try 5 or 6 time now.. is there away to just log a fault call please?

 

Sorry, we've been unable to run a line test at this time. Please click Continue to go to our Help pages for troubleshooting guides and other useful support information. Press Continue to stop running the checks.

Grand Guru
Posts: 1,122
Registered: ‎15-03-2011
0

Re: Anyone know how to log a Fault call with BT for drop out issues with my Broadband router

Hi there kerrm,

 

if you are having a problem logging a fault online, you can contact our Business chat team or call the Business helpdesk on 0800 800 154, to get your fault reported.

 

 

Markp

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