cancel
Showing results for 
Search instead for 
Did you mean: 

Why has my premium gone up but new customers pay £37 less?

jabal
Member

I have 900Mb broadband no extras and this month it went up from £60 to £77, I was warned of this due to inflation.

But looking at the sales page and none of the broadband packages went up with inflation for new customers, so 900Mb is £54.99 but currently £40.99.

I'm currently getting robbed. Would it be cheaper to cancel (4 months left) and then be a new customer?

1 REPLY 1

AdamC
Administrator
Administrator

Hi,

 

The best thing to do is wait until you are in the final 3 months of your contract and then contact the BT Business team to discuss the best renewal options. They will offer you the best deal available.

 

Thank you

 

Adam