How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
Find out which BT Business Hub you've got. Experiencing speed and connection problems with your broadband service? The quickest and easiest way to solve these issues is the controlled shutdown and switching back on of your equipment. This is called...
For all my fellow community members from the UK with BT broadband, I have a couple of questions. As I’m sure most of you will already be aware, the BT Smart Hub 2 isn’t as great as it’s made out to be. It doesn’t have Wi-Fi 6 and the speed drop off w...
Find out which BT Business Hub you've got. If your BT Business Hub's Broadband light is slowly flashing green, it's trying to connect your broadband service. If the flashing continues: Check the status of your broadband service at BT Service Status...
I Have the Hybrid Connect it has Two Blue Lights (Solid) but on the hub it said disconnectedI have re booted 5 Times. I have re set 5 Times and when the internet internet goes down so does the Hybrid systemI am a business and I must say this is a was...
I have the FTTP 900 residential package. Before it was installed we were using a few Asus routers in a mesh configuration with the internet provided through virgin media's Hub 3 in Modem mode. I wanted to achieve the same thing with my current packag...
A few months ago we were notified by our business internet provider (plusnet) that they would no longer be providing a broadband service. We decided to go with BT as we were reassured that there would be no break in our services and the switch over w...
Q:Can I use a BT Business HUB 3.0 at home on my residential BT adsl line? Q:Are there specific setting that I need?Note: I have tried logging in with the login details for my BT Home Hub 6, but it didn’t work.
Hi. Having just had to reload windows on my laptop it's now asking for a WEP key before it will connect to my router. Following another post I went in to the hub manager as it suggested to set an encryption code but it's not there. Any suggestions?
Hi,I have moved offices and chose bt business. I was sent a smart hub 3, which all works fine. I have a synology VPN server that I have tried to access externally and have been unable to. I had no issues with this before, I have opened all the re...
I have read the many postings regarding bridge mode on the BT Business Smart Hub 2. and attempts to use with another proprietary router / or mesh system. It appears to be fraught with problems. I am not getting past the first hurdle, in when bridge m...
