How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
I've had Hybrid connect installed for about a month now.The first device would not connect to my router, so that was replaced.The second device connected Ok to my smart hub 2, and I could get a good 4g signal. After about a week the 4G signal started...
I have recently upgraded to FF and now have a BT Business Smart Hub 3. I have a number of the black WiFi discs which I used with my previous Business Smart Hub 2. Is it correct that these discs will not work with the smart hub 3 as I have been stru...
I may need to relocate to an office which does not have or permit bt lines. I am 6 months into a two year contract for broadband and cloud phone. Any idea what my cancellation charges are likely to be. current monthly rate is approx £50.00
I'm hearing there is now a Business Smart Hub 3 in existence. Seeing as my current smart hubs are a P-o-S, which I can't get rid of due to the hybrid connect reliance ... does anyone know if there is any significant feature improvements in the new h...
We have recently had two 1Gbs leased lines installed and configured as Primary + Failover, with a routed subnet.This is a wires only install.Failover is via BGP and is all configured.I trying to find an answer to 2 questions.1) What is the normal op...
Hi, I am a BT Business customer with FTTP 900Mbps+/110Mbps. When the service initially went live around a year ago it was rock solid and all speed tests were showing 900Mbps+ down (pretty much everywhere I test it).... this was great and I was raving...
Not a question but more a tale of moving from ADSL/Copper to FFTP and VOIP. It's early day's but so far it's all good.I have removed all of the copper cable (lots), the phone exchange (panasonic), and the old phones, so there is a lot less clutter -...
Find out which BT Business Hub you've got. The BT Business Hub 3 supports USB 2.0 memory drives or external hard drives, connected to the socket at the back of the hub. Some USB drives may not be compatible with the BT Business Hub 3. Printers a...
Find out which BT Business Hub you've got. To avoid any possible connection problems please make sure that your hub is connected properly. First, check that you have ADSL filters fitted. Any devices (telephones, faxes, extension bells or monit...
Find out which BT Business Hub you've got. Many of the latest devices that use wi-fi now have WPS which allows easier connection between them. To connect your computer to the Hub 3 using WPS your PC must have Windows 8 or Windows Vista with Service...
