How do I do wiring checks? If you’re having trouble with your broadband, we recommend doing some simple wiring checks to find out what’s causing the issue. The checks differ slightly depending on what socket you have. Here’s a link to the guide for d...
If you’d like to test your fibre broadband service without having to call us, we now have a new text service which can run tests without all the hassle - text Fault followed by your broadband telephone number to 60148. Your mobile will need to be reg...
I recently installed BTSH2 and business broadband. I want to filter incoming port traffic by IP address but the firewall software on the hub cannot do this. Will I have to swap the SH2 for a hub/router that does have this functionality and if so, c...
I have a block of Staicic IPV4 addresses, I would like to be able to configure in IPV6 to avoid NAT etc. is that possible? Does it already work?
We were contacted by BT with regards to installing a new full fibre line that would give us a saving against our current costs.1st appointment made and the engineer turned up without the correct access equipment.2nd appointment ,the engineer didn't t...
Hi,I'm having issue connecting to BT IP addresses that I use for work. If I try with the DSL line connected traceroute fails, if I disconnect the DSL line and use 4G BT failover then it works correctly. Testing from other non-BT sites also works.Tha...
Should I be paying for a substandard broadband service ie 10.2mbs download and 0.87 upload?
I have tried to connect wired network connection using modem of ISP provider in Linux but could not see the option for Ethernet/Broadband in network connection. While I choose add (+) option, there has been list of VPN, VLAN. Any help.
I am hoping someone can help.We are currently moving into a new office (there are several businesses in this office building and they all plug into existing intranet sockets to access the internet). (I have tested my laptop direct into the intranet v...
I just switched from a BT Home Hub (residential line) to a BT Business Hub 2 (business line) to make business accounting easier for my small home business.I have a 3 device Tenda Nova setup that worked well with the Home Hub but steadfastly refuses t...
I have a BT smart hub 2 with a fibre line and 4g backup, this then leads into a Draytek Vigor2862 and then into the rest of the network. I use the BT hub in router mode and have my Draytek in as the DMZ device. I have no issues with all the ports be...
For the past few days now, the internet has been dropping in my office. Business broadband, fibre. The router flashes orange, everything goes down, usually, it comes back on within a minute or two, but sometimes it takes a few minutes, it was down f...
