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BT internet and Gmail

kehanopni
Member

Hi everyone

A few years ago my mother-in-law signed up to a BT email address when she got a broadband package with them.

Since then I have created a Gmail and a Microsoft account with this email as the username/email account.

Things get really messed up that BT are giving her awful deals on the fact that she is worried she will have this email deleted if she switches providers.

As I have set this email up with Gmail and Microsoft, if this email does get deleted, would she not be able to receive emails via Gmail servers using this email address as their own, or would emails stop coming to any of these accounts once bt shut it down.

Hope someone can help????

1 REPLY 1

AdamC
Administrator
Administrator

Hi,

 

Do you mean the BT email address is the log in ID and recovery email address for them? You would need to contact Gmail and Microsoft to discuss changing this before cancelling service and losing the email address.

 

Thank you

 

Adam