12-03-2021 04:26 PM
I am struggling to log into my BTconnect email account, the comouter is sending me via microsoft office 365 which is not accepting my password.
I have a new samsung s20 so trying to set up on there and again not accepting my password.
I have had this email account since 2005 and really dont want to have to change i, it was issued to me as a leisure account with my Openreach homeworker package
I feel like i have been passed from pillar to post today.
I simply just need a password rest but dont know who/where to go to now
You can do a password reset here. The password for the BT Business online account and the email should be the same. Can you try this and let me know how you get on?