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Member
Posts: 3
Registered: 4 weeks ago
0

Totally and utterly confused

I have had a btconnect.com email address since time immemorial began and I wish to hang on to it as my primary email address for all correspondence

I find that setting up the amil address on any platform is a very time consuming thing to do. I use Outlook as my mail programme on all my devices; Mac, iPad, iPhone, Windows laptop etc

My current problem is that I keep getting an email which says:

 

Your mailbox is almost full.

  
0.9 GB0.95 GB

To make room in your mailbox, delete any items you don't need and empty your Deleted Items folder.
Learn more about storage limits.

Mailbox address:

********@btconnect.com

 

How do I deal with this please?

Administrator
Posts: 94
Registered: October
0

Re: Totally and utterly confused

Hi Whistonmarine

 

BTconnect emails run off of BT Business Email Lite (powered by Microsoft Office 365) licences which allow mailbox storage up to a total of 1GB. If you are getting an error saying the mailbox is almost full, we have a guide you can find here on how to clear out space.

 

Beth

Member
Posts: 3
Registered: 4 weeks ago
0

Re: Totally and utterly confused

STILL totally confused

When I try to login to my BT Business account, I keep getting the message

Business My Account: registration

  1. 1. Billing accounts
  2. 2. My details
  3. 3. Summary
  4. 4. Complete

< Back

Hello,

Looks like this is your BT home account. To continue, please login:

 

I am lost, can you help?

 

Administrator
Posts: 94
Registered: October
0

Re: Totally and utterly confused

Hi Whistonmarine

 

I'm sorry to hear you're having issues logging in, can you send me a Private Message with the email address you are trying to log in with please?

 

Beth

Member
Posts: 3
Registered: 4 weeks ago
0

Re: Totally and utterly confused

Sent PM just now

Administrator
Posts: 94
Registered: October
0

Re: Totally and utterly confused

Hi Whistonmarine

 

I replied to your PM, hopefully you have received this?

 

Beth

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