MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...
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There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...
What’s changed? Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry. Why are these changes happening? Basic Authentication makes it easier for attackers to capture user ...
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Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails: How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...
How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password. General email settings help When setting up ...
Hi. Am trying to recover a password for a btconnect email address following a device upgrade, none of the links I've found so far work. Can anyone provide a link that actually works? Please help, have spent days on this already.
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Hello I have an old btconnect email address, which I still use, although this dates back to when I was self-employed and used to have a BT business account (which I no longer am/have). The email is set up fine on my iphone and use it on there, but i...
I receive emails from a particular group to my btconnect account and this then gets forwarded by the btconnect account to my btinternet account. The forward works, I receive the email in my btinternet account. The original sender - the group - get a ...
Hi. My Btconnect email is not receiving any new emails on the outlook web client (outlook live). I can still log in via MS and send emails from the account but it has not received any new emails. Thanks.
Hi,I have forgotten my email password and am unable to login to my email account via a browser.When I try to reset the password the pin gets sent to an email address that no longer exists.Clicking the need help button on the page that informs me of t...
After spending about a week and hours each day over 8 programs trying to find a way to migrate my emails off BT business outlook account I've found a solution. SOLUTION: Download "Thunderbird" email and add "Owl for Exchange" extension and, wallah! A...
I have just joined the community. Like other posts I kept my btconnect email address when I retired 17 years ago and other than having to transfer to the Outlook platform in 2021 it has not been a problem. Two weeks ago on holiday in US Microsoft inf...
Hi, I work for an MSP and one of my clients who uses a 365 email account( Has SPF,DKIM and DMARC records) keeps getting their emails rejected from any btinternet email accounts.How do I fix the issue or is there a support email for BT I can contact w...
Hi, i've moved by business broadband to another account for my business & my BT Connect email address has been locked. I have a couple of broadbands with BT can i link this address to these broadbands, or can i get my email address unlocked?
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