MyOffice is closing at the end of February 2024. This is so we can focus on bringing you secure and more innovative products and technologies. As one of our older platforms, MyOffice can't be optimised or developed to provide the best and most secure...
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There's been a number of posts on here asking about the future of BTConnect email addresses. Just to confirm - there's currently no plans to remove BTConnect email addresses, the only change is that basic authentication has been replaced by modern au...
What’s changed? Basic authentication capability has been removed by Microsoft, our email supplier, and many others in the email industry. Why are these changes happening? Basic Authentication makes it easier for attackers to capture user ...
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Did you know we have created a number of self-help Wraps you can use? Here are the handy guides we've created to help you manage your emails: How to manage email storage How to set up emails on your PC or laptop How to set up emails on your mobile ...
How do I reset my Email password? Your business email account password is the password you use to log in to your account and webmail. Here’s a link for the guide to change your business email password. General email settings help When setting up ...
My btconnect account will not allow sending emails and says This message couldn't be delivered because the sending email address was not recognized as a valid sender. The most common reason for this error is that the email address is, or was, suspect...
Morning, Ive just been locked out of my emails, it is saying to contact support person to unlock it however we are un sure who to do this as this has never happened before, can you help assist? the email address is greenvaleresidential@btconnect.com...
Hi All,Helping someone who has a BT small business email - its a btconnect.com domain, but controlled by Office365. Recently when it sends email the email shows as having come from AOL(c) (its the actual copyright symbol but I can't find in on my ...
Hello, Community team I'm clearly going round around and around with the helpdesks in attempting to get my secret word reset for my btconnect email address I have a Business Email Light help compelled by Microsoft Office 365 and was incited that thes...
Hello, I am New here but not new in this. My Outlook on my PC will no longer connect to the server and I understand this is an issue with Micro no longer supporting Domain names. My domain name is rented through BT and I understand I have to buy two ...
A prime example of a useless system! Does it accept the old password? No!Does it accept a new password as entered on the BT change your password (4 number pin required) screens? No!Does it allow one to change-a-password? No!A simple case of no joined...
Once again no password whatsoever will allow me to access my email! Surely to god at this time in 2023 there should be a way to access email without going round in circles for hours at a time!
I have a very old web hosting account and it uses a static HTML website. I have FTP access. Through the BT web interface I've added an application - Wordpress. If I click on "edit site" it takes me to a URL that seems to be a preview URL / isn't on ...
Had an email from zzpayments11@btconnect.com. It had an invoice attachment. I deleted it immediately as obviously a scam. I get a number of these random emails, usually saying my email account is going to be closed. I have been forwarding them to...
I seem to be going round in circles with the helpdesks in trying to get my password reset for my btconnect email addressI have a Business Email Lite service powered by Microsoft Office 365 and was advised that these would no longer work with Outlook ...
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